Privacy & Data Protection
This Privacy Policy explains how Zombillion collects, uses and protects the personal information you provide when you create an account, place bets or use our services. We respect your privacy and set out below the types of data we collect, how we use it, the steps we take to keep it secure and the choices available to you as a user in the United Kingdom.
Types of data we collect
Personal data
When you register an account or verify your identity we collect personal information such as your name, date of birth, postal address, email address, phone number and identity documents. We also record account details like username, account settings and communication preferences.
Technical data
We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, screen size and location data inferred from your IP. This helps us provide a secure and optimised service on desktop and mobile browsers.
Transactional data
Transactional records include deposits, withdrawals, bets placed, game history, bonuses claimed and any correspondence about payments. Payment details are processed via third-party payment providers and we only store the minimum information needed to reconcile transactions.
h2>Use of information
We use your data to operate your account, process payments, verify identity, prevent fraud, meet regulatory and anti-money-laundering obligations, provide customer support and send important service messages. We may also use aggregated, anonymised data for reporting, analytics and service improvement. We do not use your personal data for marketing unless you have given consent.
Data protection practices
We protect your information using industry-standard security measures including TLS/SSL encryption for data in transit, access controls and regular security reviews. Access to personal data is limited to authorised staff and service providers who need it to perform their tasks. We retain information only as long as necessary to provide services, meet legal obligations and resolve disputes.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login and session flow, measure website performance and show relevant content. You can manage cookie settings through your browser. Some cookies are essential for account security and cannot be disabled without affecting the service.
User rights
You have rights under applicable data protection law, including the right to access personal data we hold about you, request correction of inaccurate data, object to certain processing and request restriction of processing. If you wish to exercise these rights we will respond in accordance with applicable law.
Access, correction and deletion of data
To access, correct or request deletion of your personal data, contact our privacy team at [email protected]. We may ask for proof of identity before actioning requests. In some cases we may need to retain limited data to comply with legal or regulatory obligations.
Information sharing and third parties
We share data with trusted third parties where necessary to provide services - for example payment processors, identity verification services, fraud prevention agencies and live-stream providers. We require those partners to protect your data and only process it for specified purposes. We do not sell your personal information to third parties.
Privacy policy updates
We may update this policy from time to time. Any material changes will be posted on this page and, where required, notified to you. The latest version will always be available on our site.